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Pricing and Billing | |
Do I have to pay sales tax? | |
You only have to pay sales tax if you are located in the same state as our warehouse. | |
I have a question on my charges. | |
If you have any questions about your order, feel free to contact us at [email protected] or by phone at 415-642-6771 | |
I need a copy of my receipt/invoice. | |
Shortly after your order has been placed, you should receive an email with an invoice and copy of the order. In an effort to save paper, we do NOT ship a paper copy of the invoice with the order. If you need an new copy of the invoice sent to you, contact [email protected], and we can resend the email. | |
When will my credit appear on my account? | |
Credits usually take 7-10 business days from the time we receive your item(s). | |
When will my credit card be charged? | |
Your credit card will be normally be charged within 7 business days of when the order was shipped. |